One of the counterintuitive lessons every new manager has to learn is that it’s not the under-performers you should be spending most of your time with, but your rockstars.
(If this is the first time you’ve heard this, you’re welcome).
Don’t just take our word for it. Here’s Kim Scott in Radical Candor:
‘One of the most common mistakes bosses make is to ignore the people who are doing the best work because “they don’t need me” or “I don’t want to micromanage.” Ignoring somebody is a terrible way to build a relationship.’
If you haven’t thought about this before, now’s the time. Your best people are always in demand, but as record numbers of employees look for new opportunities, they may be more open to a new challenge than ever.
So, if someone’s knocking their work out of the park, how should you ‘manage’ them?
Leemay Nassery, an Engineering Manager at Spotify, has a few ideas.
In a recent piece for LeadDev, she laid out her thoughts. Here’s our top three:
Of course, in order to do this successfully you will need some insights into the individuals’ aspirations, interests, and people they want to work with.
This recent popular thread by the Head of Product Security at Databricks has some advice on this.
You can also check out our own article on how to talk about career goals so it’s not forced and awkward.
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We’ve compiled a list of questions you can ask your managers and team members to identify the challenges they face, and help you pick the right solutions.